February 12 2016

Wall of Fame Profile: John Kemp

Melina Metzger, Public Relations Manager

Safelite’s Wall of Fame series is intended to applaud our employees who help us achieve our People Powered, Customer Driven business strategy. We’re so thankful they are a part of our company!

Today’s profile is:

John Kemp, Logistics Manager
Columbus, Ohio

Wall of Fame

At Safelite AutoGlass, one of our best differentiators is our national size and scope that helps improve the likelihood of having the right part to the right customer at the right time. With thousands of glass part varieties, that involves a sophisticated supply chain that relies on shipping materials from our two main distribution centers to our 90+ warehouses across the country.

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February 09 2016

Video: Award-Winning Customer Service from Safelite Technician Luis Bucksbaum

Renee Cacchillo, Safelite Senior Vice President of Customer, Brand & Technology

“Every day I live this ideal: 'Do unto others as you would have them do unto you.' It's about how customers want to be treated.” – Luis Bucksbaum, Technician

Job title: Technician

Years of service: 18 years

Location: Iowa City, Iowa

Luis Bucksbaum has continually received awards for being a top technician. He is described as a powerhouse when it comes to getting jobs completed and assisting other technicians. He has a wealth of knowledge. Luis regularly receives letters from customers commenting on how wonderful their experience was because of him. His many positive customer comments include...

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