In early July 2014, as Safelite technician Wesley Hunting was driving to his next customer in Moses Lake, Wash., he came across a man injured badly in the middle of the road. The man’s motorcycle lay on the pavement about 30 feet away.
The rider had been clipped by a pickup truck coming the other way while trying to pass a semi. With the amount of blood on the pavement, Wesley realized he had little time to react.
“I ran back to the van, grabbed some gloves and piece of molding,” he said.
Wesley wrapped the molding around the man’s leg twice, forming a crude tourniquet to stop the blood flow.
Recently, Safelite President & CEO Tom Feeney introduced a new series on our blog, “The Five Steps to Winning We Learned from Jack Welch” and our first lesson on the importance of constantly changing.
Today, I want to share our second leadership lesson from this greatly admired entrepreneur that aligns closely with helping build a high-performing, engaged culture.